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Discover the best knowledge base video tool options to create clear, customer-ready tutorials that improve support and self-service.
Anne-Marie Traas · 13 Jan 2026
Claude MCP Server Configuration explained with a Zendesk case study. Learn how to connect Claude AI to real support data using MCP.
Carmen M. · 17 Dec 2025
Zendesk Google Sheets Integration made simple. Learn how to sync tickets, automate reporting, and stop manual exports with quick workflows.
Anne-Marie Traas · 9 Dec 2025
Build a enterprise customer support team with clear processes, roles and workflows designed to improve efficiency, and customer satisfaction.
Mark Sherwood · 2 Dec 2025
Your Advanced Guide to Giving Bad News to Customers Without Scaring Them Away (With Templates)
Maryna Paryvai · 20 Nov 2025
Understand why the Zendesk WhatsApp integration is essential for modern support leaders in handling customer inquiries.
Anne-Marie Traas · 11 Nov 2025
