Best Practices · Page 16

From selecting target languages to measuring results, discover how to translate and maintain your help center in multiple languages

Nouran Smogluk · 13 Aug 2024

Looking to improve your Zendesk help center? Here are five ways you can use analytics to gain insights into your help center’s performance.

Nouran Smogluk · 13 Aug 2024

In this interview we discuss Knowledge Management tips and topics with Karissa Van Baulen, Customer Education Lead at Hotjar. Read further!

Sorin Alupoaie · 8 Aug 2024

Crush Ticket Backlogs with These Effective Customer Support Strategies

Jenny Dempsey · 6 Aug 2024

Support + engineering friction? Streamline handoffs for better customer experiences and happier teams

Jake Bartlett · 24 Jul 2024

Maximize your Help Center’s potential with a unified voice — learn how to audit, guide, and streamline your content for brand consistency

Anne-Marie Traas · 16 Jul 2024